Custom Vac Heats Up Call For
Consumers to Schedule Furnace Inspections
Winnipeg, Mb., October 4, 1997 - Brian Baker
said today, "with cooler temperatures approaching, it is urgent
that owners of Lennox Pulse furnaces installed before 1990 have
those furnaces inspected."
Lennox, one of North America's leading residential and commercial
heating and air conditioning equipment companies, will continue
it's Pulse furnace inspection program which began in April, 1997
and has already generated hundreds of thousands of consumer calls
to Lennox International. The inspection program is a response
to dealer reports of increased instances of corrosion in some
Pulse furnace heat exchangers in units installed before 1990.
With all High Efficiency condensing furnaces, a combination of
factors such as impurities in fuel or combustion air can cause
corrosion of key components, which would lead to potentially dangerous
leaks. Furnaces, which are inadequately inspected or improperly
maintained, can develop problems, including the possibility of
Carbon Monoxide leaks that could be fatal.
According to Brian Baker, President of Custom
Vac Limited an Independent Lennox Dealer, "consumer response
to the Pulse furnace inspection program so far has been terrific,
but we need to reach everyone. The Pulse program ends July 1,
1999 and every week we locate another furnace that required attention,
however, not all consumers are aware of the concerns or the program.
We are urging all Lennox Pulse furnace owners with affected furnaces
to call (204) 775-7744 and schedule a furnace
inspection and a safety check."
With each inspection, trained service technicians will perform
the recommended 17 point Pulse furnace check, conduct a visual
inspection and complete pressure test of the unit's lifetime warranted
heat exchanger. While Lennox is subsidizing participation in the
inspection program, there may still be some cost to Pulse owners.
Factors such as the location of the furnace, the condition of
the furnace and service unrelated to the inspection will determine
the actual cost of the inspection.
If the warranted heat exchanger needs replacing, Lennox will provide
a new heat exchanger at no cost to the owner. While labour
costs for replacements are usually not part of the Pulse furnace
warranty, as part of this inspection program, Lennox will
pay Custom Vac Ltd. a reasonable allowance for installation costs.
There maybe some costs to the owner, depending on the area within
the province, type of installation, work required by local code
requirements and any other service required not related to the
heat exchanger.
For those owners whose pre-1990 Pulse furnace has a heat exchanger
which requires replacement, Lennox will provide, through Custom
Vac Ltd. an independent Lennox dealer, and at the owner's option,
a $400.00 rebate on a new Lennox Pulse furnace. Another option
is a FREE G26 High efficiency gas furnace. The Pulse furnace inspection
program runs through July 1,1999.
Lennox will provide a FREE carbon monoxide detector,
one of the highest quality detectors available, as part of the
inspection program.
"Lennox has long been involved in a consumer carbon monoxide awareness
program unrelated to this Pulse furnace inspection," said Baker.
"Since currently there is no device on the market that effectively
shuts a furnace down if there is a carbon monoxide leak, it is
important to install a carbon monoxide detector as a safeguard,
in addition to annual maintenance and inspections."
Scheduling Inspections
Homeowners can schedule a furnace inspection and safety check
with Custom Vac Limited by calling (204) 775-7744.
For convenience our phone line is staffed 24 hrs. /day, 7 days/week.
A pulse furnace can be identified by its name on the door to determine
whether your Pulse furnace should be inspected under this program:
- Check for the Pulse name on the door. If the unit is a Pulse
21 furnace, it was Manufactured after 1990, and thus it is not
part of this inspection program. However, as with all furnaces,
annual inspections are still required.
- Otherwise, remove the front door.
- Look for the product identification stickers. These stickers
are usually placed on the inside cabinet wall on the left side
of the furnace.
- Write down the model number on the sticker (either G14 or
GSR14 followed by a series of numbers and letters).
- Find the serial number on the product identification sticker.
- Write down the serial number (four numbers, a letter, and
five numbers).
- Call (204) 775-7744 and have the model number and serial number ready.
All Furnaces Need Yearly Inspection
To maintain safety, efficiency and reliability, Lennox recommends
owners have their heating systems inspected at least once a year.
The owner can extend the life of the furnace and help stop inefficient
combustion and leaks, which could result in serious injuries, by:
- Inspecting the air filter monthly -- dirty filters cause inefficient
operation and could result in premature heat exchanger failure.
- Watching for leaks and signs of deterioration -- if found,
call Custom Vac Ltd. at (204) 775-7744; and
- Schedule a combustion efficiency test as part of the annual inspection.
About Custom
Vac Ltd. and Lennox Industries Inc.
Custom Vac was founded in 1970 by Donald and Bernice Baker, Brian
and Denise Baker took over the family owned business in 1995.
Custom Vac employs Certified Trained Technicians and is a complete
Heating, Ventilation and Air Conditioning contractor serving Winnipeg
and rural areas.
Lennox was founded in 1895, and is an International manufacturer
of air conditioning, and heating equipment for residential and
commercial applications. The company markets its products through
a network of over 5000 independent dealers.
